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Paypal careers arizona7/30/2023 Demonstrated ability to drive for results understand and articulate the impact of key metrics to teammate and department results.Ability to direct and motivate others and effectively delegate in order to achieve goals.Strong verbal and written communication skills, and the ability to effectively communicate with teammates, peer leaders and business unit leadership.Reviews, communicates and coaches to daily performance, quality, behavior and attendance standards at the individual and team level. Utilizes formal correction action procedures as required.Champions change in department / functional area by supporting others through the phases of change, communicates positively and consistently through the change.Utilizes a diverse range of development methods (i.e., classroom, exposure, mentoring, on the job training and experience) to grow Senior Agents (ICA) / Specialists and teammates.Actively participates in teammate selection and on-boarding, internal talent movement, and training needs assessment and closure of knowledge gaps.Prepares for and leads the required number of 1:1 coaching and team learning sessions and stand-ups/huddles that are interactive, engaging and teammate driven based upon developmental needs.Creates an inclusive and trusting work environment and culture so teammates are motivated to perform at their highest level while bringing the best of themselves to work.Utilizes effective time management skills to ensure effective prioritization of time to drive results through leveraging high impact coaching and development activities.Utilizes Performance Development Planning process to enable teammates to set create and follow up on plans for teammate career development.Develops teammates to their fullest potential by helping them succeed, providing development feedback and career coaching.Utilizes Situational Leadership skills to effectively adjust coaching style to the performance and knowledge level of the teammates being coached.Utilizes behavioral based coaching model to include Situation Based Coaching and Trend Based Coaching to enable teammates to be successful in delivering great customer experiences and achieving goals.Coaches and empowers teammates to create exceptional customer experience and makes the right decisions within defined operational guidelines. Sets clear goals and measurement, drives team results to achieve/exceed organization goals/KPIs.Demonstrates Extreme Ownership and Executes on the Leadership Standards.Is agile to the changing needs of our customers and supports and drives needs-based initiatives through effective communication, coaching, best practice sharing, and calibrations. The Team Leader operates in a diverse and inclusive environment role modelling strong values and ethics. They engage with their direct reports and foster an open, collaborative environment in which developmental feedback and career coaching is a primary focus. The Team Leader drives world-class customer experience results through high impact coaching and development of their teammates. The PayPal Team Leader builds, develops, and retains a group of employees into becoming a high performing team that meets and exceeds performance goals. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.Īt PayPal, we put people at the center of everything we do. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Our open digital payments platform gives PayPal’s 375 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy.
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